Shipping policy

At Lullaby Home, we strive to provide accurate and transparent delivery estimates, aligned with the timelines displayed on our product pages.

Company Information

Website: Lullaby Home — lullaby-home.com
Company name: VLT COMPAGNIE
Registered address: 1 rue Marguerin, 75014 Paris, France
Email: support@lullaby-home.com
Phone: +44 7488 813678
Company registration number: 99144936400017

Customer support is available via email from Monday to Friday, 9:00 am to 5:00 pm (GMT).
Most enquiries are typically answered within 48 business hours.

Order Processing

Orders placed before 2:00 PM (GMT) are dispatched the same day. After this time, your order will be processed the next business day.

Orders are usually processed and dispatched within 2 to 3 business days, excluding weekends and public holidays.

After placing your order, you will receive a confirmation email.
Once your parcel has been shipped, a second email containing tracking information will be sent.

Delivery Times

United Kingdom

Lullaby Home currently delivers within the United Kingdom only.

Estimated delivery timeframes are as follows:

– order preparation: 2 to 3 business days
– shipping transit: 5 to 8 business days

The total estimated delivery timeframe is therefore between 7 and 11 business days.

These delivery estimates are consistent with those shown on the relevant product pages.

Shipping Partners

Orders are handled by trusted logistics partners selected based on destination and operational requirements.

Shipping Costs

Delivery is provided free of charge, with no minimum purchase required.

Split Shipments

In certain cases, items from the same order may be shipped separately due to stock availability or packaging constraints.

If this occurs, each parcel can be tracked individually using the tracking details provided.

Delivery Area

Lullaby Home ships exclusively to addresses within the United Kingdom.